Prevent Warehouse Change

Prevent Warehouse Change on Customer Update in Sales Orders

In Odoo, changing the customer on a Sales Order can trigger the system to automatically update the warehouse based on delivery routes or configuration defaults. While this behavior is helpful in some cases, it may lead to unintended warehouse changes, causing order fulfillment confusion and logistics errors.

The Prevent Warehouse Change feature provides a safeguard by locking the selected warehouse even if the customer is changed later in the sales workflow.

Key Features & Benefits

Lock Warehouse on Sales Orders

• Prevents the automatic reset of the warehouse when changing the customer on a Sales Order.
• Ensures that the manually selected warehouse remains intact.

Improves Data Consistency

• Maintains warehouse selection based on sales strategy, not automated defaults.
• Reduces manual corrections or accidental fulfillment from the wrong warehouse.

Streamlined Sales Operations

• Sales reps can confidently update customers without worrying about losing warehouse preferences.
• Helps businesses with multi-warehouse environments avoid errors in picking and delivery.

Works Transparently

• No additional buttons or settings needed — the feature works in the background.
• Keeps the standard Sales Order interface clean and intuitive.

Example Use Case

A salesperson starts a Sales Order for a B2B client and sets the warehouse to West Coast Warehouse. Later, they update the customer to a different billing contact.

• Without this feature: Odoo automatically changes the warehouse based on default rules — possibly to a less optimal location.
• With this feature: The selected West Coast Warehouse remains unchanged, ensuring that picking and delivery are handled from the correct location.

Summary

The Prevent Warehouse Change feature in Odoo protects your Sales Orders from unexpected warehouse reassignment when the customer is changed. It ensures logistics accuracy, maintains order integrity, and reduces manual intervention — especially valuable for multi-location businesses or those with strict warehouse routing strategies.