When users follow documents in Odoo (like Sales Orders, Tickets, Projects), they often receive email notifications—but without a direct link to the related record.
This causes unnecessary delays and confusion, especially in fast-paced environments where quick access is critical.
The Generate Followers Link feature improves communication by automatically including a direct document link in outgoing emails, tailored to the recipient's access type.
Key Features & Benefits:
Smart Links in Follower Notifications
- Emails sent to followers include a direct link to the relevant document
User-Specific Link Generation
- Internal Users receive links to the Odoo backend interface
- Portal Users receive links that route to the Odoo Portal, with access to only what they’re permitted to view
One-Click Access to Documents
- Eliminates time spent searching for related records
- Improves user experience for sales, support, and customer service workflows
Works with Any Followed Document
- Supports any model that uses the mail.followers mechanism
- Common use cases: Sales Orders, Invoices, Tickets, Tasks, Projects, etc.
Secure and Role-Based Access
- Ensures portal users only see what they’re allowed to
- Internal users retain full navigation privileges via backend links
Seamless Integration with Email Templates
- Automatically included in email body
- Compatible with custom or standard email notification templates
Example Use Case:
A sales representative follows a sales order, and a portal customer is also subscribed. When the order is confirmed:
- The sales rep receives an email with a direct link to the Sales Order form view
- The customer receives a link to the Portal view of the same Sales Order
Both users access the correct record instantly, without additional steps or confusion.
Summary:
The Generate Followers Link feature streamlines collaboration and communication by embedding the right document link in email notifications, based on whether the user is internal or portal-based. It ensures fast, secure, and contextual access to followed documents, enhancing productivity across Odoo workflows.
Ideal for teams that value clarity, speed, and seamless portal interaction with customers or external users.
Generate Followers Link