STAR by Silverdale: Structure Over Hours, Execution Over Excuses
Most ERP service models are built around billable time. You pay for hours, not outcomes. The result? Projects stall, costs balloon, and systems drift into complexity with no clear ownership. Silverdale rejects that model completely. STAR—short for Support, Training, Apps, and Resources—is designed to eliminate hourly billing, fix delivery, and give Odoo users a foundation they can actually run their business on. One monthly price. No limits. No surprises. Just delivery.
This is not support-as-a-service. This is ERP infrastructure, delivered as a subscription.
Fixed Price. Full Access. Zero Guesswork.
Every STAR plan—whether $300 for an individual or enterprise-grade setups for 21+ users—includes the full set of tools and services required to operate Odoo correctly, without constant trade-offs. That means:
- Unlimited training and support. Ask anything, anytime. It doesn’t meter.
- Access to 500+ Silverdale apps, built to extend core Odoo without creating maintenance debt.
- Full training library, not just scattered docs or outdated videos.
- Direct Print and Email Gateway, so users can perform operational actions without fighting their system.
- Pinanga, Silverdale’s in-system execution panel, included in every plan.
The entire service is structured, documented, and aligned with Silverdale’s SIM methodology—used for implementation, rescue, and upgrade projects across every industry.
Pinanga: Your Real-Time Execution Layer
Most service models rely on tickets, emails, or escalation chains. STAR replaces all of that with Pinanga. It’s not a chatbot, and it’s not a portal. It’s a native layer inside Odoo that lets users:
- Request support or training without leaving the task they’re working on
- Trigger workflows, apps, and tools directly from a task panel
- Assign responsibility, set priority, and track delivery—all within their operational context
This is what structured delivery looks like. Instead of “logging issues,” users create actions. Managers don’t chase updates—they see what’s moving. Support doesn’t guess what you meant—they respond inside the system where the work lives.
STAR clients don’t wait for responses. They move.
The STAR Plans: Designed to Scale Cleanly
Silverdale didn’t just slap user tiers onto a price sheet. Each STAR plan is built around how companies actually use Odoo across different stages:
Solo – $300/month
A full operational foundation for a single user. Pinanga Creator License included. Same tools as every other plan. No cutbacks. 24-hour setup. Ideal for focused operators who don’t want ERP drama.
Grow – $900/month
For teams of 2–5 users. Includes one Creator license and up to four User licenses in Pinanga. Perfect for teams just getting into rhythm with Odoo. The tools and support scale without rework.
Scale – $2000/month
For 6–20 users. Two Creator licenses, and support for up to 18 additional users in structured roles. Built for teams who want to standardize how they execute—across departments.
Enterprise – Custom
For 21+ users. Includes full Pinanga rollout, on-site training options, and deeper operational tooling. This is for companies serious about ERP maturity. The STAR structure becomes an extension of your business model.
Each plan includes a 5% discount on Silverdale-tested hardware, full access to the growing app library, and the same 24-hour setup guarantee. No long-term commitments. Cancel any time.
Why STAR Exists: Replacing the ERP Excuse Cycle
Too many ERP users are stuck in reactive mode. They tweak modules, chase developers, and build spreadsheets on top of a system that was supposed to simplify everything. Most of this happens because their service model is wrong. They’re paying for time, not accountability. STAR replaces that cycle with structure:
- You don’t worry about how many support hours are left this month.
- You don’t wonder if a tool is “in scope.”
- You don’t wait for someone to “look into it.”
Instead, you get a system that works, a team that owns delivery, and a structure that doesn’t fall apart under pressure.
Explore STAR
Built on SIM, Delivered Through Pinanga, Maintained by STAR
STAR is not an isolated product. It is the ongoing delivery layer for Silverdale’s broader implementation philosophy. Everything is built on SIM v2—the Silverdale Implementation Method. It’s PSUR: predictable, scalable, understandable, repeatable. SIM defines how things are set up. STAR keeps them moving. Pinanga ties it all together.
This trio—SIM, STAR, and Pinanga—forms the foundation of long-term Odoo success. It removes dependency on individuals, guesswork in decision-making, and ambiguity in responsibility. Whether you’re implementing for the first time, upgrading a messy build, or recovering from a failed launch, STAR gives you the cleanest way to stabilize and scale.
Final Thought: Most Systems Fail on Follow-Through
Buying an ERP is easy. Making it work is the hard part. What you need isn’t more hours, more vendors, or more PowerPoint. What you need is a structure that works—consistently, affordably, and at speed. That’s STAR. It doesn’t just reduce cost. It reduces friction, noise, and delay.
If you're tired of chasing small fixes, waiting for answers, or watching your ERP stall out for lack of support, stop buying time and start buying delivery. STAR is the difference.
Book Free Consultation Add to Cart
Stop Buying Hours: Get Unlimited Support Now