Silverdale Apps

Provide customers with the ability to filter and group helpdesk tickets by type on the portal, improving ticket management and visibility.

Enables businesses to apply fees on transactions processed through payment acquirers.

Control user access to helpdesk tickets through the customer portal, improving flexibility in customer support management

Controls user access to invoices on the customer portal.

Grants customers secure portal access to view project progress, documents, and milestones in real time. Improves transparency, reduces manual status updates, and enhances client satisfaction.

Grants vendors portal access to view purchase orders, track order status, and access relevant documents. Improves supplier relationships and streamlines communication by providing real-time updates.

Enables or disables customer access to sales orders and quotations via the portal, providing controlled visibility to customers as needed.

The Restrict Contact to View Subscription feature allows businesses to control which contacts can view subscription information on the portal, improving data privacy and access control.

The Enable or Disable User to Access Timesheet on Portal feature allows businesses to control whether users can access their timesheets via the portal, improving access management.

The Enlarge Pick Buttons feature enhances the usability of the barcode picking interface by enlarging the pick buttons, making it easier for warehouse staff to complete picking tasks.

The Equipment Category feature allows businesses to categorize their equipment, improving organization and management of assets based on product categories.

The Equipment Delivery Return feature enables businesses to manage the customer return process for equipment delivered to customers, ensuring accurate tracking and handling of returned assets.