Odoo Support That Keeps Your Business Moving.
You didn't invest in Odoo to spend your day chasing support tickets, searching forums, or wondering whether something is configured correctly. Whether you need day-to-day support, answers to complex questions, or a long-term partner to help your team get more from Odoo, you're in the right place.
Does Any Of This Sound Familiar?
You Don't Need All Of These Problems. One Is Enough.
The Same Questions Keep Coming Back
Your team keeps asking the same things because nobody is confident in the answer.
Every Department Uses Odoo Differently
The system is the same. The process isn't.
Your Support Feels Transactional
Tickets get closed. The underlying problem doesn't.
Training Ended At Go-Live
Your business changed. Your training didn't.
You're Still Creating Workarounds
Spreadsheets, manual steps, and "temporary fixes" have become part of the process.
You're Never Quite Sure
Before making a change, someone always asks, "Should we check with our partner first?"
You're Still Googling Odoo
When your first instinct is Google instead of your support partner, something isn't working.
What We Believe Odoo Support Should Be
In this section, you can address common questions efficiently.
Support Should Build Confidence
Good support doesn't create dependency. It helps your team become more capable every time they ask for help.
The Goal Isn't To Close Tickets
Anyone can close a ticket. Good support solves the reason the ticket existed in the first place.
Honest Conversations Matter
If something can be improved, we'll tell you. If something doesn't need changing, we'll tell you that too.
Training Doesn't End After Go-Live
Businesses change. Teams change. Odoo changes. Training should keep up.
Your Success Shouldn't Increase Your Bill
We don't bill by the hour because asking for help shouldn't feel expensive.
We Use What We Recommend
The tools, processes, and systems we recommend to clients are the same ones we use to run our own business.
Is your Odoo Messy? We can help!
Get unlimited, reliable help from people who live and breathe Odoo.
Scope of Support
Whether it's a quick question or an ongoing operational challenge, our team supports every part of your Odoo environment.
Day-to-Day Support
Questions, issues, and guidance for the things your team deals with every day.
Accounting & Finance
Bank reconciliation, reporting, inventory valuation, costing, invoicing, purchasing, and financial workflows.
Manufacturing
Bills of Materials, work orders, planning, quality, WIP, routing, production scheduling, and shop floor operations.
Inventory & Warehousing
Receiving, replenishment, barcode operations, transfers, fulfillment, cycle counting, and multi-warehouse environments.
Process Guidance
Sometimes the system isn't the problem. The process is. We'll help you improve both.
Sales & CRM
Leads, quotations, approvals, automations, customer workflows, and pipeline management.
Purchasing
Vendor workflows, RFQs, approvals, replenishment rules, procurement, and supplier management.
Projects & Services
Projects, tasks, timesheets, field service, helpdesk, and resource planning.
Training
Continuous training for new users, existing teams, and changing business processes.
Helpdesk
Ticket workflows, SLAs, team assignment, automation rules, customer portals, and support operations.
Hand it over. We’ll tell you straight if it’s fixable, and it usually is.
Who You Will be Working With
Nick Foy
Founder & Chief Executive Officer
Erin Olson
Director, Sales & Operations
Muzher Siddique
Director of Development
Saqlain Alam
Functional Support Lead
Odoo CPR starts here. Book a conversation
We don't bill by the hour...you hate it, we hate it.
Most support companies charge for time. We don't.
We don't think asking for help should become a budgeting decision, and we don't think your team should hesitate before reaching out because they're worried about another invoice. That's why we do unlimited support and continuous training for one predictable monthly price.
When people stop worrying about the clock, they ask questions sooner. Problems get solved earlier. Teams become more confident. Odoo becomes easier to use because support becomes part of the way you work, not something you avoid. We think that's how support should have worked all along.
Our Way Is a Better Way to Support Your Odoo System.
Hourly billing punishes growth. Our plan rewards progress.
| À La Carte (Hourly Billing) | Silverdale |
|
|---|---|---|
| Fixed Monthly Cost | $0 – unpredictable & variable | $2,000 – transparent & stable |
| Average Monthly Support Hours | 22.8 hours | Unlimited |
| Support Hourly Rate | $125/hour | Unlimited |
| Monthly Support Total | $2,850 | Unlimited |
| Audit Access | $2,000 | Unlimited |
| Access to Apps & Features | $1,000 | Unlimited |
| Total Monthly Cost | $5,850 | $2,000 |
Want to know more?
Share your details and we'll be in touch.
Our Plans.
Your business is one click away from unlimited support, expert training, 500+ apps and modules, and 1,000+ proven Odoo processes built for success. Start your stress-free Odoo journey today.
Solo
Perfect of individual Odoo users
Add to Cart- 1 Odoo user
- Pinanga Included - Single License
- Unlimited Training and Support
- All training materials
- 600+ Apps and Features
- 5% Discount on Hardware
- Direct Print Module and Printing
-
External Email Sending Service
Grow
Ideal for smaller teams
Add to Cart- 2-5 Odoo users
- Pinanga Included - up to 6 Licenses
- Unlimited Training and Support
- All training materials
- 600+ Apps and Features
- 5% Discount on Hardware
- Direct Print Module and Printing
- External Email Sending Service
Scale
Great for growing teams
Add to Cart- 6-20 Odoo users
- Pinanga Included - up to 20 Licenses
- Unlimited Training and Support
- All training materials
- 600+ Apps and Features
- 5% Discount on Hardware
- Direct Print Module and Printing
- External Email Sending Service
Enterprise
Enterprise grade STAR
Contact Us- 21+ Odoo users
- Pinanga Included - Custom Licenses
- On-site Support and Training
- Unlimited Training and Support
- All training materials
- 600+ Apps and Features
- 5% Discount on Hardware
- Direct Print Module and Printing
- External Email Sending Service
Frequently asked questions
Here are some common questions about Odoo Support.
We'll spend time understanding your current environment, the challenges you're facing, and whether we're the right fit. If we are, we'll explain exactly how we recommend moving forward. If we're not, we'll tell you that too.
Yes. We regularly support organizations that decide to move away from their existing partner. We'll help make the transition as smooth as possible.
Yes. Our team supports organizations across manufacturing, distribution, professional services, retail, and other industries using Odoo every day.
No. Our support is delivered through STAR, our fixed-fee support model. We believe asking for help should improve your business—not increase your invoice.
No. Many of our clients came to us after working with another Odoo partner. Whether you need ongoing support or simply want a different approach, we're happy to step in.
Yes. We believe training is part of good support. As your business changes, your team should continue learning how to get the most from Odoo.
Want to know more?
Share your details and we'll be in touch.
Half the "failed Odoo projects" people bring to us aren’t failed products. They are failed support relationships.
Scrap-and-replace is a multi-million dollar confession that nobody wants to make out loud. You don’t need to throw the system away; you just need to stop letting amateurs maintain it. We have resurrected dead instances, unraveled nightmare database configurations, and stabilized deployments that were one bad month away from becoming a board-deck horror story.
If your team is playing a daily guessing game of "What's in the box?", you don't have an Odoo problem. You have a support partner problem.
Want to know more?
Share your details and we'll be in touch.
We Resurrect Dead Odoo.
We don’t do corporate theater. We run operations.
We speak fluent Odoo
We possess total structural mastery over your database architecture. We don't guess, we don't guess-and-test, and we don't stumble through 2 AM production fires, we command them. Odoo is our entire universe, and we deploy a level of engineering precision that a generic IT helpdesk cannot even comprehend.
We fix the thing, not the ticket
We aren't here to close tickets to keep a manager's dashboard green. We're here to stop the operational bleeding. If an automation fails silently or an integration drops a financial posting, we don't patch it with duct tape. We refactor it so you can actually leave work at 5 PM.
We listen, then we move
If your current partner doesn’t hear you, doesn’t prioritize, or treats every request like hourly billing bait, that’s why you’re here. We’re the team you call when you’re done dealing with people who don’t listen. Tell us what’s wrong. We’ll tell you what we’ll do about it. No theatre.