Here's what happens when a ticket comes into Silverdale: it's triaged in 30 minutes. 

If it's a business-critical issue, it gets a P1 response. If it needs deeper work, it goes to your dedicated three-person team. If it's a quick resolution, our AI Dale immediately provides you with the exact steps to unblock you.

We document the fix so nobody has to solve the same problem twice. 

That's Odoo Support under STAR.

Leverage STAR to enhance your Odoo capabilities with:

• Unlimited support and training
• 600+ built-in Odoo apps
• Onsite support
• 5% off on Odoo-compatible hardware
• External email sending service
• PINANGA operating software to automate your operations

And most importantly, we don't bill by the hour, as it disincentivizes the long-term partnership.

Most partners can't run support this way because their business model depends on the opposite. Ours doesn't.

If you want to discuss your Odoo limitations in detail, feel free to reach out.