Now, customer-specific instructions or comments can be attached directly to delivery orders (transfers). These comments provide essential details for the warehouse team during the fulfillment process, such as:
- Special handling instructions
- Preferred delivery times
- Custom packaging notes
Benefits:
- Improves clarity between sales and warehouse teams
- Reduces fulfillment errors
- Enhances customer experience
Delivery Hold Functionality
To further strengthen control over fulfillment, this feature introduces a "Delivery Hold" capability. Users can place any transfer on hold, preventing it from being validated until manually released.
How It Works:
- A new field on the transfer record allows setting the delivery status to “On Hold.”
- If a transfer is on hold, the "Validate" button becomes inactive.
- Only authorized users or a designated workflow can release the hold.
Use Cases:
- Awaiting final payment before shipping
- Pending quality clearance or management approval
- Temporary stock unavailability
In Summary:
With the ability to add customer comments and apply delivery holds, this enhancement ensures accurate and controlled shipping, aligning fulfillment processes with customer expectations and internal checks.
Hold Delivery Till Date