Silverdale Helpdesk Extension

The Silverdale Helpdesk Extension provides access to the following functions:
1) Non-billable timesheet feature on the ticket - Have a non-billable timesheet feature on the ticket.
2) Enable/Disable user to access helpdesk tickets on the portal - Enable or disable contact to access Helpdesk Tickets on Portal
3) Enable filter and group-by for ticket type on the portal - Filter and group-by for ticket type on the portal.
4) Notes on helpdesk Ticket - Add notes on helpdesk tickets in a separate tab
5) Customer reference at ticket - Add a customer reference field in the tickets form view.
6) Create Task on Ticket - Create a task from the ticket that is attached to the ticket.

This is a monthly subscription. Ongoing use, support, and updates are provided as long as the subscription is valid.

30.00 30.0 USD per month


Not Available For Sale

(30.00 / Units)
  • Odoo Version
  • Hosting Type
  • Odoo Edition

This combination does not exist.


Odoo Version Odoo 14 or Odoo 15 or Odoo 16
Hosting Type
Odoo Edition Enterprise